Our culture defines how we do business at Harbor Brenn Insurance Agencies.
Our culture is at the heart of what we do.
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We value community, curiosity, relationships with our peers and clients, and the choice to be amazing each and every day in our work and attitude. We are a team that speaks straight, listens to understand, and will always do what is right for the client, even if that means we don’t always make the sale.
Our Core Values
Be Amazing
At Harbor Brenn Insurance Agencies, we take pride in being amazing. We are committed to the quality and accuracy of our work and seek to go above and beyond, never settling for anything less than amazing.
Embrace Community
At Harbor Brenn Insurance Agencies, we listen to, embrace, and drive change for the greater good of our surrounding communities. We embrace the communities that have taken care of us for over 40 years by supporting, volunteering, and participating in many local causes and events.
Live Relationships With Excellence
Relationships are at the very core of our organization. We seek to establish strong relationships embedded with trust and respect. We aim to set a tone of friendliness, warmth, and helpfulness, and we work towards establishing long-lasting, trustworthy relationships built on a foundation of care.
Be Curious
From day one, our team is encouraged to be lifetime learners. We seek out and take advantage of opportunities to gain more knowledge and increase our skills. We strive to facilitate a workplace culture that inspires team members to be curious and inquisitive, to always ask why, and to question what they don’t understand.
Our Fundamentals
- Do what’s right for the client.
- Honor commitments.
- Practice blameless problem-solving.
- Listen to understand.
- Speak straight.
- Communicate to understand.
- Share knowledge.
- Be positive.
- Work on yourself.
- Be process-oriented.
- Respect confidentiality.
- Treasure, protect, and promote our reputation.
- Make a difference.
- Keep things fun.
Our Mission Statement
Protecting Northern Michigan is our privilege, helping Northern Michigan thrive is our passion!
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