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We enjoy coming to work every day and have an excellent team atmosphere. We are a fun loving group of individuals that work hard and play hard. We love and appreciate the communities we live in, and consider it a privilege to protect those that live here. We believe in supporting those same communities, and our passion is helping them to thrive!

Why you would want to work here:
  • You enjoy helping people.
  • You like a variety of tasks to do throughout the day.
  • You look forward to meeting and getting to know new people.
  • You have a positive attitude.
  • You thrive when challenged and like working hard to achieve your goals.
  • You enjoy solving problems.
  • You are outgoing and upbeat.
Then we should tallk to you, we are always looking for:
  • Integrity – even when nobody is looking!
  • Teamwork
  • Professionalism
  • Desire to achieve and grow
  • Positive Attitude
Current Open Positions:

Customer Success Coordinator

At Harbor Brenn Insurance Agencies, we believe the front desk is more than a position—it’s the foundation of exceptional client experience and a launching point for a meaningful career.
We are currently seeking a Customer Success Coordinator to join our team. This role serves as the first point of contact for our clients and plays a critical part in ensuring our office runs efficiently, professionally, and with a welcoming atmosphere.

What You’ll Do
  • Greet clients and visitors with professionalism and warmth
  • Answer and direct incoming calls with accuracy and efficiency
  • Manage incoming and outgoing mail and office communications
  • Support internal teams with administrative and coordination tasks
  • Maintain organization across front desk operations and shared workflows
  • Assist in creating a seamless and positive client experience
What We’re Looking For
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • A positive, team-oriented attitude
  • Attention to detail and a proactive mindset
  • Comfort with technology and willingness to learn new systems
Why Join Us

At Harbor Brenn Insurance Agencies, we don’t view this as a standalone role, we view it as a starting point for growth.

Our team is built around our core values:

  • Be Amazing
  • Embrace Community
  • Live Relationships with Excellence
  • Be Curious

We are committed to providing training, support, and opportunities for advancement within our agency. Many of our team members have grown their careers by starting in this position and developing into specialized roles.

What You Can Expect
  • A collaborative and supportive team environment
  • Ongoing training and development
  • Opportunities for career growth within the agency
  • A workplace that values professionalism, positivity, and continuous improvement
Apply

If you’re looking for an opportunity to build a career while making a meaningful impact on both clients and your team, we would love to connect with you.

📩 Please submit your resume to or reach out to learn more.

About Our Agency - Portrait of the Harbor Brenn Insurance Agencies Staff Standing in Front of the Lighthouse on the Harbor in Petoskey Michigan

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Company Benefits

Join our team and enjoy these benefits as you take your career to the next level.

  • 401(k)
  • Dental
  • Vision
  • Medical
  • Paid Vacation
  • Paid Holidays

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