Our company is only as good as the people we work with.

We enjoy coming to work every day and have an excellent team atmosphere. We are a fun loving group of individuals that work hard and play hard. We love and appreciate the communities we live in, and consider it a privilege to protect those that live here. We believe in supporting those same communities, and our passion is helping them to thrive!

Personal Lines Account Manager

Reports To: Director of Operations

Compensation: This is a fantastic opportunity to work with one of the best insurance agencies in Northern Michigan. You will be provided with a competitive salary. First-year compensation will fall between $35,000 and $55,000, depending on your current experience level, licensing, how quickly you learn, and how effectively you apply yourself. You will have the ability to increase your income by earning commissions. Health insurance is available. We also offer remote work options, flexible scheduling, paid vacation, a 401k retirement plan with a 4% match, disability insurance, and 13 paid holidays per year

Flexibility: Our hours are 8:30 am – 5:00 pm Monday through Friday, and during the summer, Fridays are 8:30 am – 4:30 pm. We are a team that has each other’s back. We rely on consistent availability during our open hours. However, we also understand you have commitments outside of work. Flexibility is allowed as needed as long as your expected work product meets or exceeds agency standards.

Skills Needed to Thrive in this Position

Computer Confidence – We utilize many different applications to accomplish our work. Some of the systems are simple and intuitive, others are quirky. You should enjoy diving into computer systems, utilizing them to increase your productivity, and being able to adapt when they update and look totally different (though many times their “bones” remain the same). If you get worn out spending time in front of a computer or are easily thrown off when a web application changes its look and feel, you probably won’t want to apply here.

Professional Curiosity – Insurance offers a wide and deep pool of information to explore, as well as the opportunity to sharpen your professional skills through continuing education and specialized training. We believe to get more; you’ve got to become more and we accomplish this through regular attendance at industry training and working toward attaining professional designations.

Communication – You need to communicate with clients clearly and correctly via face-to-face meetings, telephone, email, text, and social media. We want to meet our clients where they are and interact with them in the manner they prefer. You need to be articulate and enjoy communicating with people.

Interpersonal – You will need to work closely with other team members, as well as serve clients and interact with vendors. You will need to effectively build trust and convey our value proposition to all stakeholders. You will need to understand your strengths and weaknesses and adapt to those.

Math – You don’t need to be a budding Einstein, and you can use a calculator, but you must be comfortable doing quick calculations (add, subtract, multiply and divide).

Organizational – You will need to be able to plan, schedule, and monitor your activities while setting priorities and meeting deadlines. You WILL be interrupted. Can you adapt to that without losing efficiency?

Your Personality

This is HUGE. You need to be outgoing and confident. You must enjoy people. You must have a genuine desire to help them and can motivate and persuade them. You need to be cooperative and have a good sense of humor. You must be ethical and honest, no matter what. You must be punctual. You must be a problem solver. You must be able to accept constructive criticism and correction without getting defensive or discouraged.

Above all, you must possess a great ATTITUDE.

Your Work Ethic

You should be the kind of person who enjoys working. We want everyone on our team to be excited about their job. If you dread going to work in the morning, you aren’t living your life to your fullest and that’s not fair to you or your co-workers. The person who will be successful in this position will be proud of working as a team to accomplish things. We know not everyone will jump out of the bed every morning excited to go to work as an insurance agent. But we really want our team to love their job!

This job will become a big part of your life and one that you enjoy participating in.

If you think you are a good fit for our agency, please click on the ‘Apply Now’ button. We cannot wait to hear from you!

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Company Benefits

Join our team and enjoy these benefits as you take your career to the next level.